Client Services
Contact Us
A question about a piece, an order or your Forever Wardrobe? Our care team is a message away. Include your order number and we can help faster.
For orders, returns, exchanges, sizing and anything else. We acknowledge every email within 48 working hours.
Info@mayerihoj.comThe quickest way to reach us. Send a photo, ask about a size or check on a delivery, and a real person replies during support hours.
+91 73402 62129
Our Office
MAYERI JewelsC-SchemeJaipur, Rajasthan 302001IndiaVisits by appointment only. Please write or message us first.
Support Hours
Monday – Saturday
10:00 am – 6:30 pm IST
Closed on Sundays and public holidays notified in Rajasthan, India.
Messages sent outside these hours are answered on the next working day.
What to expect
- Every query is acknowledged within 48 working hours and resolved within 15 Working Days.
- Damaged, missing or incorrect items should be reported within 48 hours of delivery, with photos and your unboxing video.
- Unresolved concerns can be escalated to our Grievance Officer at the same email address, who responds within 30 days. See our Terms for the full process.
Also see
Questions we have not answered here? Write to Info@mayerihoj.com.